Benefits for the Research & Education Community
The GÉANT IaaS Framework Agreement is a standardized contractual vehicle offering the possibility to easily access to Cloud-based Infrastructure-as-a-Service (IaaS) technology under special commercial terms, with no need to complete a full tender process for every new IaaS contract.
In this respect, GÉANT and a NREN (National Research and Education Network) can provide procurement and technical advice to their member institutions and may assist in brokering contracts under the framework on behalf of individual institutions. Alternatively, within this framework, European Research and Education community can sign an agreement directly with Sparkle without NREN involvement.
Sparkle’s Customers can access to special discounts program
Sparkle, as part of its Cloud Solutions offering, will support Service Authentication through eduGAIN, the global research and education infrastructure for Single Sign On access
Sparkle supports and improves the AWS Data Egress Waiver program, by eliminating all the fees associated to “data transfer out from AWS platform to the Internet” as well as the administrative activities required for Customers to enroll the program
Sparkle has established a network of selected Cloud Professional Service Providers, identified on a geographic basis to serve Customers on-site and in local language, in order to offer consultancy, design and coordination of migration projects, development of cloud native applications, operations and management, training
Sparkle can grant direct connectivity with GÉANT network leveraging on its presence in some peering points like Milan or Athens
Sparkle’s Customers are supported by a Contact Center, an helpdesk operating 24x7, and by a Competence Center providing first specialist support as well as introductory workshops to facilitate Customer’s service on-boarding
Within the GÉANT IaaS Framework Agreement, since 2016, Sparkle has been offering its proprietary Cloud Solutions as Original Service Provider (OIP) in almost all Research and Education institutions, including Universities, in Albania, Bulgaria, Cyprus, Greece, Macedonia, Austria, Croatia, France, Malta, Romania, Serbia and Slovenia, while reselling Amazon Web Services in Belgium, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Ireland, Israel, Lithuania, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, The Netherlands and the United Kingdom.