TIM Self Data Center

TIM Self Data Center

Self Data Center is TIM's cloud computing offering that allows customers to create and manage autonomously a Virtual Data Center. The users access the service through a web management console; from the console it is possible to access computing resources (vCore, RAM, Disk Space) shared or reserved for building your own Virtual Data Center. In this way you can have as much computing capacity required, modular and scalable to suit your needs. It guarantees the compatibility of their applications both Windows and Linux without the need to modify the software, providing different pricing models, as fees or pay-per-usage, to meet every need.
The service is based on VMware vCloud Director technology built on fully redundant physical infrastructure, as well as on virtualization software with high availability services (HAS), implemented on the network component virtualized VMware NSX.
The access to the Internet network is built with redundant and several channels to 20Gbit / sec + 20Gbit / sec.
The service is offered in two profiles: The Allocation Pool profile provides a logic of Virtual Private Cloud computing resources logically reserved for the customer that are paid through a monthly fee regardless of usage. Included in the monthly fee the customer has access to a further 33% of computational resources (vCore and VRAM) full sharing for the management of peaks of its Virtual Data Center processing. There are no restrictions to the number of virtual servers that the customer can create. Also included in the monthly fee the following features:

Pay-as-you-go

Totally Usage Based Profile: Pay Only Resources and Features You Actually Use Depending on Your Server Status (On / Off)

Allocation Pool

An all inclusive fixed fee: guaranteed computing resources, backup and antivirus capabilities, and Microsoft Operating Systems licenses
It provides a logic of Virtual Private Cloud computing resources logically reserved for the customer that are paid through a monthly fee regardless of usage.

Characteristics

Service portfolio provides the customer with a standard catalogue ("Public Catalogue") of vApp templates, including but not limited to Microsoft Windows operating system software and Microsoft SQL Server Standard Edition. Support to the templates containing Microsoft software on the public catalogue is performed by SPARKLE. Upon vApps instantiation process, the vApps management (eg. Patching of the operating system, support of Linux Red Hat or Suse distributions, ...) is performed by the Customer only. The service allows full autonomy to the customer on their own Virtual Data Center management in terms of:
    Features:
  • o Configuring Virtual Servers
  • o Configuring antivirus services
  • o Restore the backup as described on IO9
  • o Network configuration (Firewall, DHCP, NAT, VPN)

The management, monitoring and maintenance of the physical delivery platform in all its components, as well as the Public Catalogue updates are of SPARKLE's responsibility.

The customer has access to specific sets of metrics available through SPARKLE (vCloud Director) web portal. The customer can view the resources consumption. The available metrics are related to the following parameters: Disk Usage (disk space allocated on Virtual Servers), GHz (CPU cycles used by Virtual Server), RAM (Amount of RAM allocated to virtual servers), Windows OS (Quantity of Virtual Servers with Windows OS), SQL Server DBMS (Quantity of Virtual Servers that use MS SQL Server). Within the service management console also features even more features that let you view the resources used at the time in terms of GHz and GB RAM Storage.

Virtual Servers

The customer can create its own Virtual Servers starting from templates provided by SPARKLE inside the Public Library. The licenses of Microsoft Windows Operating Systems are:
  • o available for a fee on consumption basis. Using Virtual Servers with Microsoft Windows operating systems, regardless if instantiated from Library Public or ISO images own, always involves the invoicing of the operating system by SPARKLE
  • o included in the monthly fee for the Pool Allocation Profile

The use of Linux template involves no licenses billing by SPARKLE. The Buyer shall sign contracts for such support autonomously with software vendors, if necessary. For stand-alone installation of the product Microsoft SQL Server and, more generally, any other product is not pre- installed and activated on the SPARKLE template made available, the customer will take care to check and agree in advance with the respective manufacturers / distributors possibility, mode and limits of use of the products on virtual systems made available by SPARKLE in the service

Location

The TIM Nuvola It Self Data Center solution is serviced in Telecom Italia data centers in the Area of Milan - Rozzano - Italy

Data Classification

The data are managed in keeping with their nature (personal, sensitive, health) and classified according to company policy "POLICY FOR CLASSIFICATION AND INFORMATION MANAGEMENT IN TERMS OF CONFIDENTIALITY"
SPARKLE has no access to customer data as this are regarded as confidential.